Shipping & Returns
SHIPPING
Turnaround – In stock orders are shipped within 72 hours Monday – Friday 8am – 5pm CT.
Order Tracking – If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
Back Orders – If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
RETURN POLICY
We hope you are delighted with your j.bee jewelry purchase.
How to return an item: If for any reason you decide not to keep your online purchase, We will accept merchandise in its original condition for a full refund. Refunds may only be issued in the same form as was utilized for payment. Merchandise must be returned within 14 days from date of delivery. Please note that any associated shipping costs will not be subject to refund.
The item you return must be presented in sellable condition and all original packaging and enclosures. We recommend shipping returned merchandise via insured parcel post for tracking purposes. We also recommend that customers request adequate insurance to cover the purchase price of the shipment. We will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled. We cannot accept returns that have been worn, used, altered or damaged. We reserve the right to refuse return of any merchandise that does not meet the above return requirements according to Our sole discretion.
Before returning the item(s), you will need to contact Our representatives at jbeejewelry@gmail.com to obtain returned merchandise information.
Mail your returned item to:
j.bee jewelry
1907 W. 30th St, Unit A
Austin, TX 78703 USA
Include in your package a signed letter stating the reason for your return and the original receipt.
Refunds will be provided when the item is received and inspected to determine it is unworn and unaltered in any way.
Information about us
www.jbeejewelry.com is a Site operated by j.bee jewelry LLC, with an office located at 1907 W. 30th St, Unit A, Austin, TX 78703 (“We” or “Us” or “Our”).